Update Non-Verified Names > Registrant: LastName, FirstName Page

The Update Non-Verified Names > Registrant: LastName, FirstName page allows users to update the name of Registrants who have selected This is not me in the Registrant Portal and are unable to complete the Questionnaire.

ClosedUpdate Registrant's Name

  1. In the Update Names section, enter either the user's Correct Last Name, Correct First Name, and Correct Middle Name, and then click Save.

    Image of the Update Non-Verified Names page showing the Update Names section highlighted.

  2. The system prompts you to confirm the change.

    Image of the prompt displayed when updating non-verified name of a Registrant.

  3. Click OK.

    The system displays a new popup window with the status of the change and sends an e-mail to the Registrant notifying them that their name has been changed.

  4. Click OK.

    The Update Non-Verified Names > Registrant: LastName, FirstName page displays the changes made to the Registrant's Name.

    Image of the Update Non-Verified Names page showing the changes to the Registrant's name.

  5. To return to the search results displayed on the Non-Verified Names > Registrant Search page, click the Back to Search Results button.

ClosedView All the Registrant's Information

  1. In the Registrant Information section, click the View All Registrant Information link.

    Image of Update Non-Verified Names page for Registrant showing the View All Registrant Information link.

    The Registrants > Registrant Information page for the registrant displays.

  2. To view the registrant's contact information, select the View Contact History checkbox.

    Image of Registrant Information page with View Contact Information checkbox highlighted.

    The Registrant's contact information displays at the bottom of the page.

ClosedView Deployment History

  1. In the Deployment History section, select the View Deployment History checkbox.

    Image of Update Non-Verified Names page with View Deployment History checkbox highlighted.

    The Registrant's deployment history displays.

    Image of Update Non-Verified Names page with the Registrant's Deployment History displayed.

  2. To sort the information, click on the available links at the top of a column.